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Privacy Policy

By means of this data protection policy, HODEICLOUD, informs the users of its website of the way in which the data of its users will be managed, so that they can decide, freely and voluntarily, if they wish to provide the requested information.

This website respects and protects the personal data of its users. As such, you should know that your rights are guaranteed.

From HODEICLOUD we guarantee compliance with the following principles in order to ensure your privacy:

* We never request personal information unless it is really necessary to provide the services that the client requires us.

* We never share personal information of our users with anyone, except to comply with the law or in case we have the express authorization of the user.

* We will never use your personal information for any purpose other than that expressed in this privacy policy.

It should be noted that this Privacy Policy may be modified in order to adapt to new regulatory requirements, so users are advised to visit it periodically.

HODEICLOUD has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Law 3/2018, on the protection of personal data and digital rights and guarantees (LOPDGDD), as well as Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Company name: HODEICLOUD S.L., (hereinafter HODEICLOUD).

 CIF: B95970067

Address: AVDA. ALTOS HORNOS DE VIZCAYA, 33, 48901, BARAKALDO, VIZCAYA.

Phone number: (+34) 946 94 99 51

Email: info@hodeicloud.com

For the processing of our users’ data, we implement all the technical and organizational security measures established in the current legislation.

Responsible for the processing of your personal data

    In the processing of your personal data, we will apply the following principles that comply with the requirements of the new RGPD:

    * Lawfulness, fairness and transparency: we will always require your consent for the processing of your personal data for one or more specific purposes of which we will inform you beforehand with absolute transparency.

    * Data minimization: We will only request data strictly necessary in relation to the purposes for which we require them.

    * Limitation of the storage period: the data will be kept for no longer than necessary for the purposes of the processing.

    * Integrity and confidentiality: Your data will be processed in such a way as to ensure adequate security of personal data and to guarantee confidentiality. HODEICLOUD will take the necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

    How did we obtain your data?

    The personal data we process comes from:

    • Contact form

    • Newsletter subscription

    • E-mail address

    • User registration

    • Registration for events and activities

    What are your rights when you provide us with your data?

    The interested parties have the right to:

    • Access: Access to their personal data held by HODEICLOUD.

    • Rectification: Modify or rectify their inaccurate data available to HODEICLOUD.

    • Cancellation: Cancel your personal data, when they are no longer necessary, from HODEICLOUD’s database.

    • Opposition: Oppose the use of your data for a purpose other than the one you have chosen for the services provided by HODEICLOUD.

    • Portability: Request the change of file in an automated file for another company, from the HODEICLOUD database.

    • Limitation: Limit the use and term of the use of your data by HODEICLOUD, in which case they will only be kept according to tax legislation and for the exercise of claims.

    • Withdrawal (Right to be Forgotten): Request the deletion of your history, if applicable, on the Internet (See RGPD).

    Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular with the Spanish Data Protection Agency (https://www.agpd.es/portalwebAGPD/index-ides-idphp.php).

    Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.

    In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. HODEICLOUD will stop processing the data, except for legitimate reasons, or the exercise or defense of possible claims. As a data subject, you have the right to data portability, i.e. to receive the personal data you have provided to us and to transmit them to another data controller when:

    • The processing is based on consent

    • The data has been provided by the data subject.

    • The processing is carried out by automated means.

    In exercising your right to data portability, you have the right to have personal data transmitted directly from controller to controller where technically feasible.

    Data subjects also have the right to effective judicial protection and may lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

    For what purposes do we process your personal data?

    When a user connects to this website for example to comment on a post, send an email to the owner, subscribe or make a contract, you are providing personal information for which HODEICLOUD is responsible. This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by HODEICLOUD as described in the Legal Notice and this Privacy Policy.

    There are different systems for capturing personal information and I treat the information provided by interested parties in the following ways:

    • Contact form: The following personal data are requested: Name, Email, and other information that can provide us in the body of the message, to respond to the requirements of web users. For example, we can use these data to respond to your request and respond to questions, complaints or comments about the information included on the web, the services provided through the web or the processing of your personal data.

    • User registration form: When filling in the fields of the section “Create an account/Sign up/Register” the following personal data are requested: Name and surname, address, telephone, email, id and password.

    • Newsletter Form: The following personal data are requested: Name, Email, and other information that can provide us in the body of the Message, in order to send you all the information related to our services and products that may be of interest.

    • We also collect other non-identifying data that are obtained through some cookies that are downloaded to the user’s computer when browsing this website which are detailed in the cookies policy.

      HODEICLOUD will not transfer personal data that can identify the user to third parties without prior consent.

    Legitimacy for the processing of your data

    HODEICLOUD is entitled to the processing of your personal data, based on the consent of the data subject, as provided in Article 6.1.a of the aforementioned RGPD.

    Period of conservation of your data

    The personal data provided will be retained for as long as a business relationship is maintained and, where appropriate, for the years necessary to comply with legal obligations or until the data subject requests the deletion of their data.

    Security measures

    HODEICLOUD is committed to the use and treatment of the personal data of users, respecting their confidentiality, to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

    When any security incident occurs, upon becoming aware of it, HODEICLOUD shall notify the user without undue delay and shall provide the user with timely information related to the security incident when it becomes known.

    Accuracy of the data

    The user is solely responsible for the veracity of the data submitted to HODEICLOUD exonerating HODEICLOUD from any liability in this regard.

    Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them updated. The user agrees to provide complete and correct information in the contact or subscription form.

    Acceptance and consent

    The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing thereof by HODEICLOUD in the manner and for the purposes stated in this privacy policy.

    Revocability

    The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to HODEICLOUD in the terms established in this Privacy Policy for the exercise of their rights.

    Changes in the privacy policy

    HODEICLOUD reserves the right to modify this policy to adapt it to new legislation and industry practices. In such cases, on this same page, the changes introduced will be announced reasonably in advance of their implementation.